FREQUENTLY ASKED QUESTIONS
PRICING & PAYMENT
Do you have a special price for buying a whole roll, and how many yards are in a roll?
How do I go about setting up an account with your company?
Do you accept credit cards?
PRODUCT INFO & ORDERING
Do you sell to the public?
Will you sell less than a roll?
Do you have all these fabrics in stock?
How many square feet are in a hide of leather and how many hides will it take to do my job?
Is the pattern railroaded and what is the repeat?
Is the fabric scotchguarded?
Can I order Samples?
SHIPPING & RETURNS
After placing an order, how long will it take to receive goods?
Can I return fabric if my customer cancels?
What is the cost for Shipping?
PRICING & PAYMENT
DO YOU HAVE A SPECIAL PRICE FOR BUYING A WHOLE ROLL, AND HOW MANY YARDS ARE IN A ROLL?
We do give special pricing for buying a full roll. Roll sizes vary, but vinyl is usually a 30 yd. roll and upholstery fabric is basically 50 yds.
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HOW DO I GO ABOUT SETTING UP AN ACCOUNT WITH YOUR COMPANY?
You will need to fill out a credit application, and fill out a resale certificate with your tax ID number. We will then have a salesman call on you and get you the books you need to do business. The credit application may be filled out on this website. Click here to open the credit application form.
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DO YOU ACCEPT CREDIT CARDS?
We accept MC, VISA, American Express, and Discover.
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PRODUCT INFO & ORDERING
DO YOU SELL TO THE PUBLIC?
We sell wholesale only. Our customer base is re-upholstery shops and decorators. We do not sell retail.
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WILL YOU SELL LESS THAN A ROLL?
The main part of our business is selling cut order fabric. We sell as little as an eighth of a yard and, of course, sell in roll quantity.
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DO YOU HAVE ALL THESE FABRICS IN STOCK?
We stock all the fabrics we show in our books. Sometimes we may be temporarily out of stock, but our main focus is to have the fabric here when you need it.
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HOW MANY SQUARE FEET ARE IN A HIDE OF LEATHER AND HOW MANY HIDES WILL IT TAKE TO DO MY JOB?
Hide sizes may vary, but there are an average of 50 sq. ft. in a hide of leather. It takes around 18 sq. ft. of leather to equal 1 yard of 54" fabric. So if you need 3 yards of fabric it would take around 54 sq. ft. of leather to do the job. Remember, cows live outside, so hides will have defects, scars, bite marks, and other marks on the skin. This is the character of the leather and adds to its beauty.
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IS THE PATTERN RAILROADED AND WHAT IS THE REPEAT?
We put pattern repeat and whether it is railroaded or not on all of our samples or list it in the sample book. If for some reason it is not, we will be happy to supply this information.
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IS THE FABRIC SCOTCHGUARDED?
All our patterns in the books will be tagged whether or not they are treated. Be sure to check, because all patterns are not treated.
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CAN I ORDER SAMPLES?
Yes samples can be ordered. The first 3 samples are free and will be sent out through regular mail. Any additional samples will have a $5 charge per sample. However this charge will be credited toward your purchase. Faster shipping will cost additional freight charges. Ex: You order 5 samples. While first 3 are free the additional 2 samples cost $5 each for a total of $10. This means that if you end up ordering $40 in material, you will only have to pay $30 due to the credit from the samples.
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SHIPPING & RETURNS
AFTER PLACING AN ORDER, HOW LONG WILL IT TAKE TO RECEIVE GOODS?
If your fabric choice is in stock we will ship it to you the same day. We ship by UPS ground, so depending on your location it will take from 1-3 days. Late in the day orders may not go out until the next working day.
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CAN I RETURN FABRIC IF MY CUSTOMER CANCELS?
We charge a 20% restocking charge for returns. You are also responsible for the return freight back to us. Also the fabric must not have been cut. We will not accept returns on fabric that has already been cut for a job. Always check your pattern and color before cutting!
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WHAT IS THE COST FOR SHIPPING?
Shipping cost can be effected by several factors. The main reasons for a higher shipping cost are weight (anything over 70lbs has an additional charge), length (anything over 52” has additional charge), COD, residential delivery, and the speed at which you need it delivered. We ship through both FedEx and UPS. Please email or call for quotes on shipping cost.
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